Run great stores.
Build great teams.
Worksmith Workforce brings together scheduling, tasks, training, and communications in one place — so every associate shows up ready, and every store runs without a hitch.
Task management your team will actually use
Create, assign, and automate tasks across every location - so nothing falls through the cracks and every shift runs exactly as planned.
AI search & sidekick
Any policy, training resource, or company update — found instantly, just by asking. No more hunting through folders or waiting for a manager.
Training that sticks from day one
Build retail-ready associates faster with interactive lessons and smart assessments — delivered in the flow of work, not pulled off the floor for a classroom.
Visibility that drives real improvement
See exactly how your stores and teams are performing — and turn that data into better coaching conversations and measurable results.
Built for how retail
actually works
Worksmith Workforce isn't a task management tool, a training platform, or a collaboration space. It's all of the above — purpose-built by retail operators, for retail operators.
Training your team will actually complete
Move beyond SOPs nobody reads. Build and deliver interactive training that sticks — and track exactly who's completed what, across every location.
Streamline store tasks
Store tasks, done without the chase No more email follow-ups or missed checklists. Assign tasks, set standards, and get real-time visibility into completion across every store.
The right message to the right person
Role or location-based channels keep every team member in the loop — without the noise. From store updates to company-wide announcements, communication that actually lands.
A platform as comprehensive as retail is complex. The way retail operates has changed. Your platform should too.
Stores have changed. The retail workforce has changed. Has your organization changed with it?
Enterprise-grade security
Role-based permissions, restricted access controls, and guaranteed data protection — built for the compliance requirements of multi-location retail.
Retail-native architecture
Location hierarchies, regional structures, and org-level configurations built in from day one — not bolted on after the fact.
Mobile-first, floor-first
Designed for associates who aren't at a desk. Fast, intuitive, and built around how the floor actually operates.
Scales as your footprint grows
From 10 locations to 500, the platform expands without adding operational complexity or requiring a re-implementation.
Live in weeks, not months
Dedicated onboarding and a structured implementation process means your teams are up and running fast — not waiting on a 12-month rollout.
Near-zero technical lift
Works alongside the tools you already use with powerful native functionality.
In Retailers' Own Words...
“It’s a powerful tool built around the front-line associate experience, and has a wide-range of solutions for learning, task management, and communications - minimizing the need for multiple platforms.”
Alex Tallman
"Progress Retail has been pivotal in bringing our Brand DNA to life. It enables us to effectively communicate and adapt to the evolving demands of retail employees. By integrating our brand’s story into daily operations, Progress Retail equips our team with the tools they need to understand and embody our products and values. This seamless approach empowers our staff to consistently create extraordinary moments with our customers."
Robert Hayes
"They intimately understand the detail of retail."
Mike Parsell
“Everything I’ve needed for managing multi-location retail.”
Aaron Kumar
“There is a clear correlation between Progress Retail and the positive impact on our store sales and operational metrics.”
Justin Asgarpour
“We now can streamline and simplify our communication as we grow, share our story with new hires, and elevate our teams with continuous training. Progress Retail has been instrumental in uniting our HQ & Store Teams. ”
Sue Kupka
"This product is fantastic. The team at Progress Retail truly cares about our business. The team is pumped about using this tool."
Steve Stark
“With Progress Retail, we are able to create tailored learning content for our brand. Having the ability to work with a team that enables such a seamless journey throughout each course has been very delightful."
Georgia Martin
“The entire Progress Retail team have been truly outstanding partners. From the very beginning, their responsiveness has been remarkable, making us feel valued and supported at every step. Progress Retail is the trusted tool for our retail education strategy. The user-friendly interface and easily accessible analytics have made learning accessible and impactful for our store teams across the country. Not to mention, their customer support is second to none.”
Heather Fencik
Connect with a retail expert
Execution
Execution
Take a deeper look
at the platform.
Get a complete look at how Worksmith Workforce helps multi-location retailers simplify their operations, develop their teams, and create better customer experiences — delivered straight to your inbox.
Frequently asked questions
Worksmith Workforce was built with customizability and flexibility in mind. We support SMS, email, and in-app notifications that can be configured by user role and notification type. For example, you can choose to notify store managers of new tasks while excluding sales associates.
Worksmith Workforce is a responsive web application, meaning it can be accessed in a browser on any device with full functionality. It can also be saved as a shortcut on your mobile device, allowing it to function similarly to a native app without requiring downloads or updates.
Onboarding timelines vary based on the scope of your implementation. For most organizations, full onboarding takes approximately 45–60 days. In some cases, we have successfully onboarded organizations with over 1,000 users in less than two weeks. Timing largely depends on the retailer’s readiness.
Yes. Worksmith Workforce includes a Partner Success Program that provides complimentary course development hours. This allows you to enhance your training content with the support of a dedicated team. Book a demo to learn more.
Worksmith Workforce supports a range of integrations, including SSO, Microsoft Entra ID, Shopify POS, and a robust API for extending platform capabilities.