Everything Inside

The full platform.
Built for how retail
actually works.

From task management and training to store communications and performance analytics — Worksmith Workforce gives every associate, manager, and district leader exactly what they need to do their best work.

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Smartphone displaying a performance dashboard with key metrics like Revenue MTD $2.7M, ATV $74.134, Gross Margin 50.1%, and Labor Spend 93.3%.
Trusted by great retailers
DEVELOP

Learning & Analytics

Equip your store teams with the knowledge they need — right when they need it. Worksmith Workforce's easy-to-use learning capability makes it easy to build, assign, and track specific training across every role and location, without juggling a separate system.
Assign courses by role and track completion in real time
Build dynamic training content natively with an intuitive course designer
Deliver product knowledge, onboarding, and compliance training all from one platform
Identify skill gaps and measure learning impact across your organization with built-in analytics
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EXECUTE

Task Management & Execution

Give every store team a clear picture of what needs to get done — and give your operators visibility into whether it's happening. From recurring checklists to time-sensitive deadlines, Worksmith Workforce keeps task execution organized across every location without the check-in calls.
Create and assign tasks by employee, role, or location— with priority levels and due dates baked in
Track completion status across all your stores in real time from a single view
Schedule recurring operational tasks to surface automatically, week after week
Keep seasonal campaigns, compliance deadlines, and daily operations all in one place
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INSPECT

Store Audit

Know exactly how every store is performing against your brand standards — remotely or in-person. Worksmith Workforce's audit tools let you build custom inspection forms, conduct store walks, and track compliance trends across your entire fleet.
Build custom audit forms tailored to your brand standards and operational requirements
Conduct store walks on mobile and capture findings, photos, and scores in real time
Track audit scores and trends by location, district, or region over time
Turn audit findings into assigned follow-up tasks automatically, so nothing gets missed
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CONNECT

Store Communications

Keep your entire retail organization connected — from corporate to store floor. Worksmith Workforce's built-in communications tool gives teams a dedicated space for company-wide announcements, regional updates, and location-specific conversations, without anyone needing to leave the platform.
Organize conversations by location, region, function, or topic with dedicated channels
Broadcast announcements and recognition across your entire organization instantly
Keep work communication in one place — no personal messaging apps, no scattered threads
Search and reference past conversations so context is never lost between shifts
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LABOR MANAGEMENT

Scheduling, Time & Attendance

Build schedules, track hours, and manage time-off requests without the spreadsheet juggling. Worksmith Workforce gives store managers and operators a clear view of who's working, when, and whether hours are tracking to plan — across every location.
Build weekly schedules by role and location and publish them directly to your team
Track scheduled vs. actual hours in real time to stay on top of labor costs
Manage time-off requests and availability from the same platform as the schedule
Give regional managers visibility across multiple store schedules simultaneously
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AI-POWERED

The right answer, the moment your team needs it.

Store teams ask questions constantly — about products, policies, promotions, and procedures. Worksmith Workforce's AI-powered search and Sidekick give your team instant access to accurate answers, without hunting through folders, messaging a manager, or leaving the platform.
Search across all platform content — courses, tasks, documents, and files — in a single query
AI Sidekick surfaces relevant information contextually, right where your team is working
Build and organize your brand knowledge library for consistent access across all locations
Track content engagement to see what your teams rely on most
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