The Playbook

Progress Retail, a leading retail operations and learning platform, today announced a strategic, multi-year partnership with Faherty Brand, a family-owned lifestyle brand known for its sustainable, timeless clothing.

Progress Retail, a leading retail operations and learning platform, today announced a strategic, multi-year partnership with Fleet Feet, the largest franchisor of locally owned and operated specialty running stores in the United States.

Elevate your SOPs or PowerPoint decks that no one reads, nor can't be tracked and measured. Drive revenue while decreasing employee turnover with effective training content.

Speculating on emerging technologies and trends that may shape the future of task management, or blockchain integration.

Training and development teams are chronically left out of the CX conversation. But if they’re the ones responsible for coaching customer-facing staff, shouldn’t their voices be heard? This episode, featuring Ray Riley (CEO of Progress Retail), makes the case for elevating training professionals to cross-functional stakeholders.

‍Ray Riley is the CEO of Progress Retail, a retail operations and learning platform focused on the development of front-line retail teams of the future. A life long retailer, Ray describes the revolution reshaping brick and mortar stores into customer education centers. He discuss how talent drains, outdated tools, and undocumented legacy knowledge have created the need for innovative yet practical applications of technology in stores. He explains how tools, such as Progress Retail, can help turn brick-and-mortar environments into deeper customer engagement channels and drive innovation in an industry not traditionally known for it. Listen in to reminisce about floppy disks and hear proof that quitting college isn’t always a bad idea.

On May 15th, 2022, Craig and Ray Riley, CEO of Progress Retail, discuss retail in Canada during the pandemic as well as what’s to come as we see a return to some normalcy

Retail Insider Media Ltd. is excited to announce our exclusive partnership with Progress Retail. As a leading Retail Operations and Employee Experience (EXP) platform in Canada, Progress Retail will work with Retail Insider to curate content specifically derived from its unique user and anonymized client insights, as well as bring its renowned and personalized retail education to retailers across the country.

Progress Retail is a true one-stop-shop for retail operations and learning: providing dynamic learning, task management, and company communications. Chief Executive Officer, Raymond Riley, talks to Olivia Carr about how retail operations can use different tools in a single platform

A primer on the importance of task management and how task management apps streamline workflow.

An overview of security best practices, including data encryption, user authentication, and secure cloud storage.

Strategies for seamless integration with popular calendar and email services to synchronize tasks.

How to incorporate categories, tags, labels, or folders to help users organize and prioritize their tasks effectively.

An overview of essential features such as task creation, deadlines, reminders, priority levels, collaboration, and progress tracking.

The importance of soliciting user feedback and continuously iterating on your app to address user needs and improve usability.