Our Story

Built from retail.
Built for what's next.

Worksmith Workforce began as Progress Retail — a platform built by retail operators who were tired of tools that didn't understand how stores actually work. We earned a reputation for deep retail expertise, real results, and customer relationships that lasted. Now, as part of Worksmith, we're bringing that same expertise to a bigger vision: a unified operating system for modern retail.

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Trusted by great retailers
Three professionals standing together at a trade show booth with a display screen and promotional banner behind them.
Trusted by Leading Retailers

We know retail because
we came from it.

We're not a generic software company that decided to serve retail. We're a team of former retailers who built the platform we wish we'd had — and spent 7+ years earning the trust of the brands we serve. Now part of Worksmith, that expertise is powering something bigger.

9+
Years in Business
5
G2 Reviews
Thousands
of Stores Across
HOW WE WORK

The values that guide our behaviors

To us, these aren’t words on wall with no meaning. These influence our words, actions, and behaviors daily.

Be Present

We show up fully. Every conversation, every customer, every detail.

Be Conscientious

We exist for front-line teams. We speak directly, act with care, and respect the weight of the work.

Be Prepared

We do our homework before we ask for yours. We come to every conversation ready.

Be Intentional

If something can be done better, we do it. No motion for motion's sake.